Art of Puja -
Driving E-commerce Growth Through Product Design

Art of Puja -
Driving E-commerce Growth Through Product Design

Art of Puja -
Driving E-commerce Growth Through Product Design

A premium spiritual commerce brand had intent — but the experience was losing buyers at every step. I redesigned the product journey from discovery to checkout.

A premium spiritual commerce brand had intent — but the experience was losing buyers at every step. I redesigned the product journey from discovery to checkout.

A premium spiritual commerce brand had intent — but the experience was losing buyers at every step. I redesigned the product journey from discovery to checkout.

Role~

Role~

Product Designer

Product Designer

Focus~

Focus~

UX · CRO · IA · Visual

UX · CRO · IA · Visual

Platform~

Platform~

Mobile-first Web

Mobile-first Web

0%

sessions

0%

sessions

0%

sessions

0%

Add to Cart

0%

Add to Cart

0%

Add to Cart

0%

completed checkout

0%

completed checkout

0%

completed checkout

CONTEXT

CONTEXT

CONTEXT

A brand with buyers.

An experience losing them.

Art of Puja sells premium ritual and incense products to modern Indian households. Strong catalog. Real intent. But the digital experience didn't match the product quality — and the funnel showed it.

A brand with buyers.

An experience losing them.

Art of Puja sells premium ritual and incense products to modern Indian households. Strong catalog. Real intent. But the digital experience didn't match the product quality — and the funnel showed it.

PROBLEM

PROBLEM

PROBLEM

The website struggled to efficiently convert browsing intent into purchases.

The experience lacked structured hierarchy, optimized mobile interactions, scalable navigation systems, and conversion-oriented merchandising. Product pages contained friction-heavy layouts while key purchase actions were visually diluted across the funnel.

product Discovery friction

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

product Discovery friction

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

weak hierarchy

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

weak hierarchy

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

Visual language — zero brand premium

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

Visual language — zero brand premium

Zero occasion-based paths. A Navratri buyer and a daily puja shopper got the same empty experience. No intent, no hook.

UX Strategy

UX Strategy

UX Strategy

Optimizing the complete commerce journey instead of isolated screens.

The redesign focused on aligning user behavior with business growth goals through a conversion-oriented commerce experience across discovery, evaluation, intent, and checkout progression.

Simplify mobile-first interactions

Improve product scanability

Reduce decision friction

Increase CTA visibility

Improve product storytelling

Create scalable UI consistency

design decision

design decision

design decision

four decisions. each tied to metrics.

01 . Rebuilding the Visual System for Premium Brand Trust

01 . Rebuilding the Visual System for Premium Brand Trust

01 . Rebuilding the Visual System for Premium Brand Trust

sessions +74%

sessions +74%

problem

problem

problem

The brand lacked premium visuals, storytelling, and trust signals, making it difficult to communicate quality and differentiate its products.

Decision

Decision

Decision

Designed a premium editorial visual system, premium AI-generated creatives and video and stronger storytelling. Introduced quality cues, USPs, and trust elements across key touchpoints.

Outcome

Outcome

Outcome

Elevated brand perception with a cohesive premium identity that instantly communicates trust, craftsmanship, and product quality—creating a stronger first impression and a more compelling shopping experience.

Screen media
Screen media

02 . Weak Visual Hierarchy

02 . Weak Visual Hierarchy

02 . Weak Visual Hierarchy

Add to cart +40%

Add to cart +40%

problem

problem

problem

Product information, offers, and CTAs competed for attention.

Decision

Decision

Decision

Reorganized pricing, delivery, and purchase actions into a cleaner hierarchy optimized for faster scanning.

Outcome

Outcome

Outcome

Improved purchase clarity and checkout progression.

Screen media
Screen media

03 . Optimizing Product Discovery

03 . Optimizing Product Discovery

03 . Optimizing Product Discovery

Completed checkout + 400%

Completed checkout + 400%

problem

problem

problem

Users lacked sufficient information and confidence before committing to a purchase.

Decision

Decision

Decision

-Strengthened product storytelling with clearer benefits, pricing, shipping, and trust signals.

-Added intent and occasion-based discovery to drive relevant exploration and multi-item purchases.

Outcome

Outcome

Outcome

Users reached checkout with greater purchase confidence.

Screen media
Screen media

RESULTS & IMPACT

RESULTS & IMPACT

RESULTS & IMPACT

Every stage moved.

From perception to purchase.

comparsion between feb-mar 2026 vs may-jul 2025. Real Shopify & google analystics data — each bar shows where a specific design decision landed in the funnel.

0%

sessions

0%

sessions

0%

Add to Cart

0%

Add to Cart

0%

completed checkout

0%

completed checkout

0%

sessions

0%

Add to Cart

0%

completed checkout

Takeaway

Takeaway

Takeaway

Good UX isn't decoration. It's knowing exactly where intent dies — and removing what's in the way."

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